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Warranty

OtticaSM ensures the originality, quality, and authenticity of products sold.

All the products are guaranteed for 24 months from the date of purchase against manufacturing defects and, in any case, by informing OtticaSM of the above defects within two months from the date on which you detected them. Damages caused due to inappropriate and/or bad use of the product, including deterioration or wasting of use, are not guaranteed. The warranty covers all possible manufacturing defects and does not cover any breaks due to inappropriate and/or bad use and/or accidental damage by the consumer. Scratches on the lenses are considered normal usury and are not covered by the warranty unless the product is proven to have such a defect at the delivery. Please note that OtticaSM is not responsible for direct or indirect damage to persons or property resulting from the malfunctioning of the products.


What does the warranty cover?

- Missing components

- Delamination of the lens coating of sunglasses

- Bubbles or imperfections in the lens coating

- Defoliation or deterioration of the frame

- Welding defects



What the warranty does not cover?

- Normal wear (scratches)

- Damage caused by accident, negligence, shock, improper use, or incorrect storage and/or maintenance of the product

- Damage caused by chemical products

- Unauthorized modifications or repairs