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Payments and Shipping

SHIPPING AND DELIVERY

Costs of shipping
There are no delivery costs for all orders in the countries of the European Union.
Orders below 30 €: 7 € (Italy / European Union)
The delivery costs for EXTRA UE countries amounts to 10,00 € (by mail office)
The Cash on Delivery payment costs an extra 5.00 EUR.

Delivery of products
The delivery of the purchased products is done within the Italian National Territory and the Republic of San Marino.
The products will be delivered by Express Courier or by those responsible for it, to the address indicated which can not be changed once the order has been confirmed.
On receiving the parcel the customer must check the integrity of the package containing the product purchased; if there are any discrepancies they must be immediately reported to the Express Courier.
Delivery is carried out within 24/72 hours (72 hours for Calabria and Italian Island).
The products purchased are delivered as quickly as possible, usually within 10 working days. 
If more than 10 days late, the customer will be contacted directly by e-mail to be informed and updated on the expected delivery date.

Shipments for European Union Countries (outside Italy) are carried by DPD Courier.
Delivery time for European Union countries is of 3/6 working days.  (for islands: 10/15 working days by the post)

EXTRA UE shipments are carried by mail office.
Delivery time for EXTRA UE countries is of 10/15 working days.

PAYMENTS SETTINGS

• Credit Cards Visa, Mastercard, American Express and Master card through the PayPal system
• Paypal from other Paypal account
• Bank transfer in advance (for Italy only)
• COD (cash on delivery directly to the Express Courier, only for Italy and for purchases up to 300,00 €)

Security of payments by Credit Card
If paying by credit card or through Paypal circuit your card details is directly managed by the bank that specializes in the management of online payments. The information is encrypted by using 128-bit encryption (SSL) to prevent the use by a third party and are sent directly to the bank. Shopping online is developed with the latest technology to ensure maximum security nowadays for electronic commerce.

For any clarification or additional information on payment methods click on "Terms of sale" in "Customer Area" or contact us via special e-mail box